Echowin is a comprehensive AI call answering and workflow automation platform designed to help businesses manage incoming phone calls efficiently.
It automates phone call handling and integrates seamlessly with back-office tasks to enhance customer service and operational efficiency.
Echowin is ideal for businesses of all sizes looking to streamline their call management and improve customer interactions.
Features
24/7 Answering: Automatically answers calls around the clock.
Custom Workflows: Allows for automation of back-office tasks and seamless integrations.
Live Transcripts: Provides real-time call transcripts.
Built-in CRM: Includes customer management features like notes and stage tracking.
Analytics: Offers call insights, customer growth tracking, and AI-generated summaries.
Zapier Integration: Connects with over 6000 business applications.
Interactive Templates: For creating and managing call scenarios.
Smart Transfers: Ensures efficient call routing and handling.
Intelligent Chatbot: Helps develop solutions and manage interactions.
Use Cases
Law Firms: Manage high volumes of client calls efficiently.
Automotive & Dealerships: Schedule appointments and handle inquiries.
Retail Businesses: Automate customer service and order inquiries.
eCommerce: Provide 24/7 customer support and order tracking.
Digital Media Agencies: Streamline client communications.
Internet Service Providers: Manage customer inquiries and technical support.
Real Estate: Handle property inquiries and schedule viewings.
Pricing Plan
Base Plan
Price: $29.99/month + usage charges
Includes: 1 phone number, 100 free minutes, $0.16/minute after free minutes, 10 webpages, 10 scenarios, unlimited contacts and users.
Pro Plan
Price: $49.99/month + usage charges
Includes: Everything in the Base Plan, $0.14/minute after free minutes, unlimited webpages, unlimited scenarios, AI prompt tool, Zapier integration, priority support.
Agency Plan
Price: $499.99/month + usage charges
Includes: Everything in the Pro Plan, white-label solution, volume-based usage fee, super dashboard, premium priority support, dedicated account executive.
Pros and Cons
Pros
24/7 automated call handling
Extensive integrations with business apps
Real-time transcripts and analytics
Customizable workflows
Built-in CRM for comprehensive customer management
Cons
Additional costs for higher usage
Advanced features limited to higher-tier plans
Potential learning curve for setup and customization
Includes: 1 phone number, 100 free minutes, $0.16/minute after free minutes, 10 webpages, 10 scenarios, unlimited contacts and users.
Pro Plan
Price: $49.99/month + usage charges
Includes: Everything in the Base Plan, $0.14/minute after free minutes, unlimited webpages, unlimited scenarios, AI prompt tool, Zapier integration, priority support.
Agency Plan
Price: $499.99/month + usage charges
Includes: Everything in the Pro Plan, white-label solution, volume-based usage fee, super dashboard, premium priority support, dedicated account executive.
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