Deflekt.ai: The Ultimate Ticket Deflection Solution
Deflekt.ai is an AI-powered ticket deflection solution that anticipates and resolves customer and team queries preemptively.
It automates responses across multiple channels, integrates seamlessly with popular helpdesk tools, and streamlines support workflows, allowing teams to prioritize critical issues efficiently.
Cutting-edge Deflection Technology
Automate Up to 50% of Queries: Streamline support processes within 5 minutes of setup.
Streamlined Workflow: Let Deflekt.ai handle routine queries, freeing up your team's valuable time for critical issues.
Multifaceted Channel Integration
Works Across Platforms: Seamlessly integrates with web chat, email, Slack, Teams, and more.
Support Amplification: Complements existing helpdesk solutions like Zendesk and Intercom.
Tailored Content Management
Versatile Content Inclusion: Add content via various methods, including crawling, sitemaps, and more.
Customization & Localization: Tailor text, chat widget appearance, and brand tone across projects and channels.
Human Support Integration
Seamless Handover: Empower customers and coworkers to transition to human support when needed.
Conversation Insights: Review, refine, and enhance AI-generated responses for better support documentation.
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