Revolutionize Customer Service with Air AI - The AI Call Center Agent
Air AI is an innovative artificial intelligence platform that delivers the world's first AI call center agents capable of natural conversations and autonomous actions. It's set to transform customer service.
How Air AI Works
Air AI provides businesses access to cloud-based AI agents that can have full, human-like phone conversations lasting 10-40 minutes with customers. The AI handles the entire scope of a call center agent's responsibilities without any training, managing or motivating required.
Key Capabilities of Air AI Agents
Natural Conversation - The AI carries on articulate, smooth discussions like a real person.
Infinite Memory - Remembers every conversation and detail without fail.
Perfect Recall - Retrieval of conversations and data is quick, accurate and complete.
Autonomous Actions - Can navigate and take actions across 5000+ systems just through conversation.
24/7 Availability - AI agents work tirelessly without breaks, off-days, or distractions.
Benefits of Air AI
Reduce operational costs by 80%
Deliver instant and infinite scaling
Consistent quality without human error
Free up agents to handle complex issues
Enable 24/7 customer service coverage
Industries Optimized for Air AI
Ecommerce - Provide instant support for online orders and shipments
Healthcare - Schedule appointments, share test results, handle billing
Banking - Access account info, make transfers, dispute charges
Travel - Modify reservations, provide destination recommendations
Tech Support - Troubleshoot issues, walk customers through setup
Conclusion
With its human-like conversational AI agents, Air AI delivers the future of customer service. By automating repetitive tasks, Air AI lets human agents focus on higher value work - leading to lower costs and happier customers. The platform scales seamlessly while maintaining quality.
Has anyone actually tried this? I have and I was incredibly disappointed. Going to be leaving some bad reviews. The ai starts talking before a person answers the phone. It also takes a minimum of 10 seconds for this thing to think of a response. Most of the time it thinks it hears stuff it doesn’t and says something embarrassing. I tested this out on roughly 500 contacts and listened to the recordings…. This is basically direct to voicemail spam with a voice that is obviously a bot. Further more the customer service was terrible. After much frustration I told the rep if we can’t get this to work properly I’m going to have to cancel…. The next thing I knew, my entire account and all the text I created for the sales agent was deleted along with the reports and recording.. I emailed madix the owner and their director of operations and they are being cowards and not responding. If you use this service this is what to expect.
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Joe
June 9, 2024 at 3:00 pmHas anyone actually tried this? I have and I was incredibly disappointed. Going to be leaving some bad reviews. The ai starts talking before a person answers the phone. It also takes a minimum of 10 seconds for this thing to think of a response. Most of the time it thinks it hears stuff it doesn’t and says something embarrassing. I tested this out on roughly 500 contacts and listened to the recordings…. This is basically direct to voicemail spam with a voice that is obviously a bot. Further more the customer service was terrible. After much frustration I told the rep if we can’t get this to work properly I’m going to have to cancel…. The next thing I knew, my entire account and all the text I created for the sales agent was deleted along with the reports and recording.. I emailed madix the owner and their director of operations and they are being cowards and not responding. If you use this service this is what to expect.