Levity

Levity tackles a specific pain point in logistics: the massive volume of operational emails that freight forwarders and supply chain teams deal with daily. Instead of being a general AI assistant, it acts as a purpose-built layer between your email inbox and your operations. The Control Tower dashboard is the standout feature — it gives managers a real-time view of email patterns, categories, and volumes that were previously invisible. The demo environment showed over 8 million emails processed in a month, which gives you a sense of the scale this platform is built for.

The platform serves logistics companies, freight forwarders, and supply chain operations teams. Its key differentiator is that it understands logistics-specific email categories like track-and-trace, booking confirmations, customs documentation, and damage claims. The Flow Builder lets teams design automations visually, and the Quality Control system provides a feedback loop for improving accuracy over time. Integrations with CargoWise, Outlook, Gmail, SAP, and Zendesk make it practical for existing tech stacks.

Pricing is not publicly available, which is a barrier for smaller teams wanting to evaluate the tool. The platform is clearly aimed at mid-to-large logistics operations rather than small businesses. For teams drowning in operational email volume, Levity offers a focused solution. But if your workflows extend beyond email into phone, chat, or other channels, you'll need to supplement it with other tools.