Copper CRM Review, Pricing, Features & 20 Alternatives 2026

Overview

Copper CRM is a customer relationship management tool that integrates with Google Workspace to enhance service businesses' operations. It allows users to manage contacts, track leads, and automate workflows efficiently. Ideal for teams looking to streamline communication and improve customer interactions.

Verdict: A solid choice for service teams already using Google tools, but those needing extensive customization may find it limited.

Pricing model Paid

Paid options from $23/mo

Billing Monthly

Monthly visits 241,057as of May 27, 2026

Top countries

Alternatives 20 available

Copper CRM is tailored for service businesses that rely heavily on Google Workspace, providing an intuitive platform for managing customer relationships. Its seamless integration with Gmail and Google Calendar allows users to automate data entry and maintain communication logs effortlessly. The CRM stands out with its robust task automation and custom reporting features, which can significantly boost productivity.

Pricing starts at $23 per user per month, which is competitive for the features offered. However, companies with larger teams may face higher costs as they scale. While Copper is user-friendly, some users may find that advanced features require additional setup time, which could be a drawback for those seeking immediate functionality.

Key Features

Email Integration

Syncs emails directly from Gmail for easy management

Task Automation 2

Automates repetitive tasks to save time

Custom Reporting

Generates tailored reports for specific needs

Contact Enrichment

Enhances contact records with additional information

Pipeline Management

Visually tracks sales progress and stages

Mobile Access

Access Copper on mobile devices for flexibility

Pricing Paid

Basic

$23/mo

2,500 contact limit
Task automation
Pipelines
Project management
Contact enrichment

Professional

$59/mo

15,000 contact limit
Workflow automation
Bulk email
Reporting
Integrations

Business

$99/mo

Unlimited contacts
Email series
Custom reports
Multi-currency
Premium support

Pros & Cons

Pros

Deep integration with Google Workspace tools
User-friendly interface for managing customer relationships
Effective task automation features
Customizable reporting capabilities
Strong contact enrichment options

Cons

The onboarding process may feel rushed
Pricing can escalate quickly with additional users
Advanced features may require more setup time

Frequently Asked Questions

What types of businesses can benefit from Copper CRM?

Copper CRM is ideal for service-oriented businesses, especially those already using Google Workspace for daily operations. It helps streamline customer relationship management.

Does Copper CRM offer a free trial?

Yes, Copper offers a free trial for new users to explore the platform's features before committing to a paid plan.

Can I integrate Copper with other tools?

Copper CRM provides integration options with various applications, primarily focusing on those within the Google ecosystem.

Is there a mobile app for Copper CRM?

Copper CRM is primarily web-based, but it is accessible on mobile devices through compatible browsers.

What support options does Copper offer?

Copper provides various support options, including online documentation, customer service, and premium support for higher-tier plans.